Module Title:People Management Skills for IT Managers
Language of Instruction:English
Credits: 5
NFQ Level:8
Module Delivered In 1 programme(s)
Teaching & Learning Strategies: This module will be delivered through a combination of ‘traditional’ lectures and a range of student centred learning activities including enquiry based, experiential, and group learning activities.
Module Aim: The aims of the module is to encourage students to develop their understanding of human resource management and organisational psychology in organisations and help them to develop a range of definable skills which are pivotal to successful management practice. Specifically, it provides students with an understanding of the skills and abilities at both (i) an individual and (ii) group level that they will need in order to operate successfully in their future careers. Students are expected to attend lectures, engage in self-reflective exercises, prepare for and contribute to class discussions.
Learning Outcomes
On successful completion of this module the learner should be able to:
LO1 Define and explain the key terms, concept, theories and practices of HRM and Work Psychology in Organisations
LO2 Examine and understand tactics and strategies that shape bargaining and negotiations.
LO3 Identify and develop critical skills and abilities that are required to be successful IT managers and professionals
LO4 Develop self awareness and understanding of own people management style and skills
Pre-requisite learning
Module Recommendations

This is prior learning (or a practical skill) that is recommended before enrolment in this module.

No recommendations listed
Incompatible Modules
These are modules which have learning outcomes that are too similar to the learning outcomes of this module.
No incompatible modules listed
Co-requisite Modules
No Co-requisite modules listed
This is prior learning (or a practical skill) that is mandatory before enrolment in this module is allowed.
No requirements listed

Module Content & Assessment

Indicative Content
Introduction to HRM and Work Psychology
Outline distinction and explain HRM and Work Psychology. Identify importance of understanding concepts for successful management
HRM in Organisations
Performance Management and Appraisals; Reward Management; Recruitment and Selection; Training and Development; Organisational culture;
Managing Yourself and PDP
An introduction to continuing professional development and personal development planning; establishing your vision of success; goal setting
Motivating Others
The nature of motivation; motivation and the manager
Leadership and Teams
Leadership theories, Characteristics of Effective Leader; Diagnosing your teamworking skills and ability; solving inter-group conflict
Time and Project Management
Effective and efficient time management skills and techniques
Managing Conflict
Identifying sources of conflict in teams and organisations; strategies for managing and eliminating conflict
Problem Solving and Decision Making
Tips and techniques for solving problems and making effective decisions in multiple contexts
Bargaining and Negotiation Skills
Theories of conflict, the nature of negotiation, integrative and distributive bargaining, power in bargaining and negotiations, negotiating strategy and tactics, planning, preparation, persuasion and personality..
Communication and Presentation Skills
How to deliver a winning presentation; delivery do's and don't; general tips and techniques; handling questions; Tips and techniques for effective verbal communication
Assessment Breakdown%
Continuous Assessment40.00%
End of Module Formal Examination60.00%
Continuous Assessment
Assessment Type Assessment Description Outcome addressed % of total Assessment Date
Other Examination/Essay/Group Project/Presentation/Case studies 1,3,4 20.00 n/a
Other Examination/Essay/Group Project/Presentation/Case studies 2,3,4 20.00 n/a
No Project
No Practical
End of Module Formal Examination
Assessment Type Assessment Description Outcome addressed % of total Assessment Date
Formal Exam No Description 1,2,3,4 60.00 End-of-Semester

ITCarlow reserves the right to alter the nature and timings of assessment


Module Workload

Workload: Full Time
Workload Type Frequency Average Weekly Learner Workload
Lecture 30 Weeks per Stage 2.00
Estimated Learner Hours 30 Weeks per Stage 4.00
Total Hours 180.00

Module Delivered In

Programme Code Programme Semester Delivery
CW_KCCIT_B Bachelor of Science (Honours) in Information Technology Management 4 Mandatory