Module Title:Operations Management (Sport)
Language of Instruction:English
Credits: 5
NFQ Level:8
Module Delivered In 1 programme(s)
Teaching & Learning Strategies: The module is designed to facilitate a free exchange of ideas and information among learners, the lecturer and guest speakers experienced in managing sports clubs. The learning outcomes will be achieved through the following teaching methodologies; Lectures - communication of knowledge and ideas from the lecturer to the learner. Case studies looking at issues that arise in managing sports facilities. E-Learning - It is envisaged that the module will be supported with online materials. Self directed independent learning to develop strong autonomous work and learning practices.
Module Aim: The aim of this module is to provide learners with the tools and practical framework to develop and sustain sporting organisations that are viable and financially successful who satisfy the needs of athletes and those who support them.
Learning Outcomes
On successful completion of this module the learner should be able to:
LO1 Develop informed know-how on managing facility resources, including equipment. financial issues such as budgeting, charges and donations and Human resources including hiring, training and evaluating employees
LO2 Evaluate Key Management functions involved in operating and manageing a sports facility/club
LO3 Analyse customer satisfaction in terms of customer expectations and perceptions, and identify means of obtaining feedback from service users
LO4 Evaluate the main methods of managing the quality of sports services, and identify ways in which their performance can be reliably measured
Pre-requisite learning
Module Recommendations

This is prior learning (or a practical skill) that is recommended before enrolment in this module.

No recommendations listed
Incompatible Modules
These are modules which have learning outcomes that are too similar to the learning outcomes of this module.
No incompatible modules listed
Co-requisite Modules
No Co-requisite modules listed
This is prior learning (or a practical skill) that is mandatory before enrolment in this module is allowed.
No requirements listed

Module Content & Assessment

Indicative Content
Introduction to the module, objectives and assignments
The historical development of facilities in an Irish context. Facilities management and facility development
The Club Plan and Services
The club plan, scope of club services, single sports versus multi-sport clubs. Goals, policies and procedures; The club entity, club governance
Leading and HRM development in a sports club.
Managing a sports service, levels of sports management, leadership styles. Job descriptions, hiring, new employee orientation, enriching the employee experience, job satisfaction and volunteer management.
Business and Leading aspects of club management
Budgeting and accounting, Marketing, Legal principles, Contracts.
Sponsorship and Fund-Raising and Club Ethics
Sponsorship versus fund raising, creating the corporate partnership fund raising, capital campaigns, grant writing, Ethical issues in club management,
Assessment Breakdown%
Continuous Assessment30.00%
Continuous Assessment
Assessment Type Assessment Description Outcome addressed % of total Assessment Date
Case Studies Learners will be tasked with identifying issues facing a sports organisation and to recommend appropriate courses of action to address these issues 1,2,3 30.00 Sem 1 End
No Project
Assessment Type Assessment Description Outcome addressed % of total Assessment Date
Practical/Skills Evaluation Development of a Club Business plan. Deliverables will include an analysis of current management and facilities and development of recommendations to respond to changes in the macro environment of managing sports clubs 1,2,3,4 70.00 n/a
No End of Module Formal Examination

ITCarlow reserves the right to alter the nature and timings of assessment


Module Workload

Workload: Full Time
Workload Type Frequency Average Weekly Learner Workload
Lecture 30 Weeks per Stage 1.00
Practicals 30 Weeks per Stage 0.50
Independent Learning Time Every Week 6.00
Total Hours 51.00

Module Delivered In

Programme Code Programme Semester Delivery
CW_BBSMC_B Bachelor of Arts (Honours) in Sport Management and Coaching 4 Mandatory