| Learning Outcomes |
| On successful completion of this module the learner should be able to: |
| LO1 |
To demonstrate an understanding of the principles and practice of energy, building services and Facilities Management (FM) strategies in commercial & industrial environments |
| LO2 |
To evaluate and understand application of best practice FM operations, maintenance and information technology systems across a facility and in particular those relating to building services. |
| LO3 |
To apply best practice approach to facilities change and crisis management on new facility and retrofit/refurbishment applications. |
| LO4 |
To manage a facility and its building services in a sustainable, ethical & energy efficient manner. |
| LO5 |
To prepare or evaluate a building energy audit & understand how an audit can drive performance improvement. |
| Indicative Content |
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Introduction to Facility Managers (2 hours)
(a) Background and history of FM
(b) Role, job description and duties of an FM manager
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Facilities Management Operations (5 hours)
(a) Hard V. Soft services
(b) Outsourcing V. In-house operations
(c) Mission and vision statements
(d) The Balanced Scorecard
(e) KPIs - key performance indicators
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Ethical Facilities Management (3 hours)
(a) Professional ethics for FM managers
(b) Whistle blowing
(c) Corporate security and confidentiality
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Sustainable Facilities Management (5 hours)
(a) Sustainability in FM
(b) Corporate sustainability and social responsibility
(c) Organisational sustainability goals
(d) Green strategy development
(e) TBL - Triple Bottom Line Framework development
(f) FM and ecologically
(g) Supply chain ecosystems
(h) Waste management
(i) Waste water management for pharma plants
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Health, Safety and Security of Personnel (10 hours)
(a) Work placement productivity
(b) Sick building syndrome
(c) dealing with employee complaints
(d) occupational health and safety
(e) ergonomics
(f) Building Services and their impact on the workforce
(g) Hazard and risk assessments
(h) Employee personal security and well being
(i) Fire evacuations and the psychology of fire
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Production Management Techniques for FM (10 hours)
(a) Production management techniques
(b) Lean management
(c) Time and motion management
(d) Six Sigma
(e) Kaizen
(f) 7 wastes
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Crisis and Change Management (10 hours)
(a) Risk analysis
(b) Crisis management
(c) Change management
(d) Disaster/Extreme Event Recovery
(e) Business continuity planning
(f) Space planning and management
(g) Lease management
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Building Services Management ( 24 hours)
(a) Services management
(b) Space planning for services
(c) Building and services life cycles
(d) Services coordination
(e) Commissioning engineering
(f) Services life cycles and replacement costs
(g) Specialised services for clean rooms, pharmaceutical plants, telecommunication buildings, etc.
(h) Sustainable services
(i) Zero and near zero energy services
(j) Lighting installation costings
(k) Managing water resources
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Validation engineering (6 hours)
(a) Validation requirements
(b) Validation engineering justification
(c) Methods of validation
(d) FDA and other licensing authority requirements
(e) Building Services Validation for clean rooms and process engineering
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Industrial Facilities Management (10 hours)
(a) Super clean environmental and space requirements
(b) Industry types FMCG (Fast Moving Consumer Goods), chemical, pharmaceutical and medical devices
(c) Industry specific regulatory requirements
(d) Facility management in clean room applications
(e) Facility testing and qualification
(f) Facilities and utilities services - water, steam, compressed gas and HVAC
(g) Facilities life safety systems management and auditing
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FM Information Technology (10 hours)
(a) Building services controls systems
(b) Building automation system (BAS)
(c) Building Services Management systems (BMS)
(d) Energy Management Systems
(e) Smart Buildings and Technologies
(f) Asset management systems
(g) Computerised maintenance management (CMMS) system
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Maintenance Management (10 hours)
(a) Building and services life cycles
(b) Maintenance Services coordination
(c) Maintenance management types – predicative/condition based, preventative, reactive, etc.
(d) Implementing a maintenance programme
(e) Services and buildings maintenance contracts management and negotiation
(f) Asset management
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Energy Management (45 hours)
(a) Energy assessment and legislation overview
(b) Energy monitoring, targeting, recording and reporting
(c) Energy data collection and sampling methodologies
(d) Energy legislation, taxes, grants and incentives
(e) Energy efficient management of buildings
(f) Fuel usage analysis
(g) Electrical / fossil fuel / water tariff and supplier contract negotiation
(h) County Council Rates Negotiation
(i) Energy audits
(j) Appraisal of energy system usage
(k) Degree day analysis and regression analysis
(l) Energy benchmarks
(m) NPIs - Normalised Performance Indicators
(n) CUSUM - Cumulative Sum Deviation method
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SETU Carlow Campus reserves the right to alter the nature and timings of assessment