Introduction to the Operating System environment. File Management. Email, sending e-mails, address book, netiquette. Browsing the internet, including searching and finding information. Using Blackboard and MS Teams.

Insert, modify and move text, symbols and special characters, apply and modify text formats, correct spelling and grammar usage, apply font and text effects, styles, paragraph formats, tabs, headers and footers, columns, tables, printing options, inserting images and mail merge.

Create Spreadsheets and understanding worksheets. Functions e.g. Sum, Maximum, Minimum, Date, Lookup, If, Average, etc. Relative v Absolute Referencing. Sorting and Filtering. Creating and modifying Charts.

Create presentations. Insert and edit text-based content, tables, charts and diagrams, pictures, shapes and graphics, objects. Format text-based content, pictures, shapes and graphics, slides. Apply animation schemes and slide transitions. Work with templates and slide master. Preview and print slides, outlines, handouts and speaker notes. Set up slide shows.

Computer Hardware: Computer Hierarchy, Input and Output Technologies, Central Processing Unit, Computer Memory. Computer Software: Systems Software, applications Software, Programming Languages, Software Issues. Databases and Database Management Systems: Data Hierarchy, Database Design, Database Management Systems, Relational Database model. Telecommunications and Networks: Telecommunications system, types of Networks, Network fundamentals. The Internet and the World Wide Web: History of the Internet, the World Wide Web, Internet, Intranet, Extranet, new models of using the Internet etc. Protecting your Information Assets: Behavioural actions to protect your information assets, computer-based actions to protect your information assets, wireless security.