All theory will be supported using examples and practical exercises. Lectures will operate on a ‘learning by doing’ ethos. The focus of this course is that students develop their communication skills through practical application. Group interaction will be encouraged to enhance the learning process. Teaching will be interactive and call upon the experience of the students to enhance the learning process. There will be a strong emphasis on practical exercises.
Module Aim:
This module develops the students' ability to communicate effectively, both orally and in writing, in academic and business contexts.
Learning Outcomes
On successful completion of this module the learner should be able to:
LO1
Describe and utilise the 'Communications Process' and identify and negate the 'Barriers to Communication'.
LO2
Demonstrate the ability to conduct research online and evaluate, summarise and reference this information.
LO3
Communicate effectively, both orally and in writing, for specific business and academic purposes.
Pre-requisite learning
Module Recommendations
This is prior learning (or a practical skill) that is recommended before enrolment in this module.
No recommendations listed
Incompatible Modules
These are modules which have learning outcomes that are too similar to the learning outcomes of this module.
No incompatible modules listed
Co-requisite Modules
No Co-requisite modules listed
Requirements
This is prior learning (or a practical skill) that is mandatory before enrolment in this module is allowed.
No requirements listed
Module Content & Assessment
Indicative Content
An Introduction to Business Communications
• Communication Process
• Barriers to Communication
• Non-verbal communications
• Listening skills
• Communication etiquette
Effective Business Writing
• Oral versus written communication
• Understanding the audience
• Principles of Written communication
• Planning and preparation
• Internal/ external business communications
• Accuracy in writing: spelling, punctuation, grammar, proofreading.
Research Skills
Developing library/ research skills
• Finding and evaluating sources
• Summarising and paraphrasing from sources
• Avoiding plagiarism
• Academic writing style
• Referencing
Report writing
• What is a report
• How are reports structured
• The language of the report
• Types of reports
• Report layout and presentation
Making Presentations
• Preparing for a presentation
• Delivering an effective presentation
• Handling questions
Assessment Breakdown
%
Continuous Assessment
100.00%
Continuous Assessment
Assessment Type
Assessment Description
Outcome addressed
% of total
Assessment Date
Other
A combination of some/ all of the following: in-class tests, quizzes and assignments.
1,3
20.00
Ongoing
Written Report
Written report based on research completed and showcasing clean and clear writing skills and an adherence to report writing protocols
2,3
50.00
Week 10
Presentation
Presentation of report
3
30.00
Sem 1 End
No Project
No Practical
No End of Module Formal Examination
SETU Carlow Campus reserves the right to alter the nature and timings of assessment