Module Title: | Operations Management |
Teaching & Learning Strategies: |
Lectures - communication and discussion of knowledge, ideas and skills.
Problem Solving Exercises - student will work individually and/or as part of a team, to resolve relevant operations management problems.
E-Learning - It is envisaged that the module will be supported with on-line learning materials.
Self-Direct Independent Learning - the emphasis on independent learning will develop a strong and autonomous work and learning practices. |
Module Aim: |
The aim of this module is to introduce the various elements that comprise the field of Operations Management and to give student an understanding of role of the operations function within an organization and the outward impact operations has on all aspects of the business. The module will introduce the quantitative methods can play as decision aiding tools in the operations management field. |
Learning Outcomes |
On successful completion of this module the learner should be able to: |
LO1 |
Explain key terms, concepts and practices in the area of operations management. |
LO2 |
Examine the quantitative tools that are used to aid decision making in the area of operations management. |
LO3 |
Apply appropriate quantitative techniques to defined and undefined practical operations management problems. |
LO4 |
Analyse the outcome of the application of quantitative techniques to operations management scenarios in terms of implications and limitations. |
Pre-requisite learning |
Module Recommendations
This is prior learning (or a practical skill) that is recommended before enrolment in this module.
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No recommendations listed |
Incompatible Modules
These are modules which have learning outcomes that are too similar to the learning outcomes of this module. |
No incompatible modules listed |
Co-requisite Modules
|
No Co-requisite modules listed |
Requirements
This is prior learning (or a practical skill) that is mandatory before enrolment in this module is allowed. |
Quantitative Techniques
Business Mathematics
Management
Business Applications |
Module Content & Assessment
Indicative Content |
Introduction to Operations
What is Operations Management?; Difference between Manufacturing and Service Organisations; Operations Management Decisions; History of Operations Management
The operations function; Operations management in an E-business environment; Operations Management in Practice; Productivity
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Project Management
Project Planning Scheduling and Control; The Gantt Chart; Project Management Techniques - CPM/PERT; Probabilistic Activity Times; Project Crashing and Time Cost Trade Off; MS Project
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Facility Layout
What is layout planning?; Types of layouts; Designing process layouts; Special cases of process layouts; Designing product layouts
Hybrid layouts; Types of production Processes
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Supply Chain Management
What is a supply chain?
Components of a supply chain
The bullwhip effect
Factors affecting supply chain management
Additional factors for Global Supply Chains
Vertical Integration
Insourcing versus outsourcing decisions
The role of purchasing
Information sharing
Integrated supply chain management
The role of warehouses
Supply chain performance measurement
Supplier selection
Current trends in supply chain management
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Forecasting
The Importance and Role of Forecasting
Forecasting approaches Quantitative and Qualitative.
Time Series Forecasting: Moving Averages and Exponential Smoothing.
Casual Forecasting: Regression and Correlation Analysis.
Measuring Forecasting Errors
Collaborative Forecasting, Planning and Replenishment (CFPR)
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Independent Demand Inventory Management
Functions of Inventory
Types of Inventory
Objective of inventory management
Relevant inventory costs
Determining Order Quantities
Mathematical models for determining order quantity
EOQ, EPQ, Quantity Discount Model
Determining safety stock
Periodic Review System
ABC inventory classification
Inventory record accuracy
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Scheduling
Scheduling Operations High & low Volume Operations,
Scheduling Work,
How to sequence jobs,
Measuring performance,
Comparing priority rules,
Sequencing jobs through two workstations,
Scheduling bottlenecks,
Theory of Constraints,
Scheduling for service organizations,
Developing a workforce schedule
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Quality Management
Quality Defined,
Quality Dimensions,
Costs of Quality,
Leading contributors to Quality Theory,
Total Quality Management,
Six Sigma,
Quality Tools
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Statistical Quality Control
Describe categories of SQC,
Using statistical tools in measuring quality characteristics,
Describe the use of control charts.
Identify the differences between x-bar, R, p and c-charts.
Explain process capability and process capability index.
Explain acceptance sampling and the use of OC curves.
Describe the inherent challenges in measuring quality in service organizations.
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Just in Time/Lean Operations
The philosophy of JIT.
Elements of JIT.
Just in Time Manufacturing.
The pull system..
Kanban production.
Variations on Kanban Production.
Total Quality Management.
Respect for people.
Benefits of JIT.
JIT in services.
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Capacity Management
Measuring capacity; Reconciling capacity and demand; Evaluating capacity alternatives using Decision criteria, Expected Values, Decision Trees.
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Aggregate Planning
Role of Aggregate Planning; Capacity & Demand Options; Level, Chase & Hybrid plans
Master Production Schedule
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Assessment Breakdown | % |
Continuous Assessment | 40.00% |
End of Module Formal Examination | 60.00% |
Continuous Assessment |
Assessment Type |
Assessment Description |
Outcome addressed |
% of total |
Assessment Date |
Other |
Written assignment |
1,2,3,4 |
15.00 |
Sem 1 End |
Other |
Class Test |
1,2,3,4 |
7.50 |
Week 7 |
Other |
Class test |
1,2,3,4 |
7.50 |
Sem 2 End |
Other |
Quiz |
3 |
2.00 |
Week 4 |
Other |
Quiz |
3 |
2.00 |
Week 8 |
Other |
Quiz |
3 |
2.00 |
Week 12 |
Other |
Quiz |
3 |
2.00 |
Week 22 |
Other |
Quiz |
1,3 |
2.00 |
Week 27 |
End of Module Formal Examination |
Assessment Type |
Assessment Description |
Outcome addressed |
% of total |
Assessment Date |
Formal Exam |
End-of-Semester Final Examination |
1,2,3,4 |
60.00 |
End-of-Semester |
SETU Carlow Campus reserves the right to alter the nature and timings of assessment
Module Workload
Workload: Full Time |
Workload Type |
Frequency |
Average Weekly Learner Workload |
Lecture |
Every Week |
3.00 |
Independent Learning |
Every Week |
4.00 |
Total Hours |
7.00 |
Workload: Part Time |
Workload Type |
Frequency |
Average Weekly Learner Workload |
Lecture |
Every Week |
1.50 |
Independent Learning Time |
Every Week |
4.50 |
Total Hours |
6.00 |
Module Delivered In
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