Module Title:Operations Management for Business
Credits: 5
NFQ Level:7
Module Delivered In 2 programme(s)
Teaching & Learning Strategies: Lectures - communication and discussion of knowledge, ideas and skills. Problem Solving Exercises - student will work individually and/or as part of a team, to resolve relevant operations management problems. E-Learning - It is envisaged that the module will be supported with on-line learning materials. Self-Direct Independent Learning - the emphasis on independent learning will develop a strong and autonomous work and learning practices.
Module Aim: The aim of this module is to give students an understanding of role of the operations function within an organization and the outward impact operations has on all aspects of the business. The module will introduce the elements and some of the practices that comprise the field of Operations Management and the quantitative tools used in this field to aid decision making.
Learning Outcomes
On successful completion of this module the learner should be able to:
LO1 Explain key terms, concepts and practices in the area of operations management.
LO2 Examine processes and quantitative tools that are used to aid decision making in the area of operations management.
LO3 Apply appropriate processes and quantitative tools to defined and undefined practical operations management problems.
LO4 Analyse the outcome of the application of quantitative tools to operations management scenarios in terms of implications and limitations.
Pre-requisite learning
Module Recommendations

This is prior learning (or a practical skill) that is recommended before enrolment in this module.

No recommendations listed
Incompatible Modules
These are modules which have learning outcomes that are too similar to the learning outcomes of this module.
No incompatible modules listed
Co-requisite Modules
No Co-requisite modules listed
This is prior learning (or a practical skill) that is mandatory before enrolment in this module is allowed.
Quantitative Techniques Business Mathematics Management Business Applications

Module Content & Assessment

Indicative Content
Introduction to Operations
What is Operations Management? Operations function as a transformation process in Manufacturing and Service Organisations; Operations Management Decisions; Operations Management in Practice today: E - Business, Ethics and Sustainability.
Productivity and Capacity Management
Measuring Productivity and capacity; Reconciling capacity and demand; Evaluating capacity alternatives using Decision criteria, Expected Values, Decision Trees.
The Importance and Role of Forecasting; Quantitative and Qualitative Forecasting methods. Time Series Forecasting: Moving Averages and Exponential Smoothing. Casual Forecasting: Regression and Correlation Analysis. Measuring Forecasting Errors Collaborative Forecasting, Planning and Replenishment (CFPR)
Independent Demand Inventory Management
Types of Inventory; Relevant inventory costs; Determining Order Quantities: EOQ, Quantity Discount Model, Determining safety stock, Periodic Review System. ABC inventory classification
Quality Management and Improvement
Quality Defined, Quality Dimensions, Costs of Quality, Total Quality Management, Six Sigma, Quality Tools: Their application in identifying quality issues and measuring quality characteristics.
Just in Time/Lean Operations
The philosophy of JIT. Elements of JIT. Just in Time Manufacturing. The pull system.. Kanban production. Variations on Kanban Production. Total Quality Management. Respect for people. Benefits of JIT. JIT in services.
Scheduling jobs using priority rules, measuring and comparing performance of priority rule schedules. Scheduling bottlenecks. Workforce scheduling
Assessment Breakdown%
Continuous Assessment40.00%
End of Module Formal Examination60.00%
Continuous Assessment
Assessment Type Assessment Description Outcome addressed % of total Assessment Date
Other Written assignment 1,2,3,4 20.00 Week 9
Other Class Test 1,2,3,4 20.00 Week 4
No Project
No Practical
End of Module Formal Examination
Assessment Type Assessment Description Outcome addressed % of total Assessment Date
Formal Exam End-of-Semester Final Examination 1,2,3,4 60.00 End-of-Semester

ITCarlow reserves the right to alter the nature and timings of assessment


Module Workload

Workload: Full Time
Workload Type Frequency Average Weekly Learner Workload
Lecture Every Week 3.00
Independent Learning Every Week 6.00
Total Hours 9.00
Workload: Part Time
Workload Type Frequency Average Weekly Learner Workload
Lecture Every Week 1.50
Independent Learning Time Every Week 7.50
Total Hours 9.00

Module Delivered In

Programme Code Programme Semester Delivery
CW_BBBBM_B Bachelor of Business (Honours) in Management 5 Mandatory
CW_BBHRM_D Bachelor of Business in Human Resource Management 5 Elective